Refund policy

Refund Policy

At Badplugz, we take pride in providing high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer refunds for items that are damaged or out of stock following purchase.

Damaged Items:

If you receive a damaged item, please contact us within 2 days of receiving your order. To be eligible for a refund, the item must be unused and in the same condition that you received it. We will also require proof of purchase.

Out of Stock Items:

In the rare event that an item you ordered is out of stock, we will notify you as soon as possible and issue a refund for the out-of-stock item.

Non-Refundable Items:

Please note that certain items, such as sale items or items purchased with a discount code, are not eligible for refunds unless they are damaged or defective.

How to Request a Refund:

To request a refund, please contact our customer service team at badplugz@gmail.com with your order number and details of the issue. Our team will review your request and respond as soon as possible.

Refund Processing:

Once your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

If you have any questions about our refund policy, please contact us at badplugz@gmail.com . We are here to assist you and ensure that you have a positive shopping experience with Badplugz.